Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and any content you post as listings or messages. We also collect usage data such as pages visited, search queries, and device information.

2. How We Use Your Information

• To create and manage your account.
• To process transactions and hold escrow funds.
• To send transactional emails (order confirmations, verification results, etc.).
• To send optional marketing emails (you may unsubscribe at any time).
• To detect and prevent fraud or abuse.
• To improve our platform and personalise your experience.

3. Sharing Your Information

We do not sell your personal data. We share information only:

• With the other party in a transaction (e.g., buyer name to seller after a confirmed order).
• With Razorpay for payment processing.
• With email service providers to send platform emails.
• When required by law or to protect our rights.

4. Cookies

We use strictly necessary cookies for session management and CSRF protection. We do not use third-party advertising cookies.

5. Data Security

We use HTTPS, bcrypt password hashing, AES-256 encryption for sensitive credential transfers, and session security best practices to protect your data. However, no system is completely secure and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. Order and transaction records are retained for 7 years for legal and accounting purposes. You may request deletion of your account by contacting support.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@avanzaar.com.

8. Children's Privacy

Avanzaar is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform.

10. Contact

For privacy-related enquiries, email us at support@avanzaar.com.